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How does Modern Fabrics package the order?
They use flat rate boxes to ship your fabrics whenever possible and appropriate.
Most fabric orders under 4 yards will be shipped in cases, but they will use their best judgment and if the fabric is not suitable for folding, they will roll it up and ship it.
For orders over 4 yards, the fabric is almost always shipped in a roll.
Most of the leather will be shipped in boxes.
If you have any special request, please feel free to call.
How long does it take for my order to deliver?
Fabric is shipped Monday through Friday using USPS Priority Mail and UPS Ground.
You should expect your fabric to arrive 3 to 10 days from the day you placed your order.
If you are on the west coast of the USA your order will take at least 7 days to arrive.
You can call them to make arrangements for expedited shipping.
Does Modern Fabrics offer international shipping?
Yes. They are now shipped to Canada, Europe, Australia and New Zealand. The reading directions are as follows:
Orders shipped outside the United States must be sent by email or telephone.
The best way is to continue email them with your order and shipping address and they will reply to you within 24 hours with a complete order and shipping quote.
Then you can call them at your convenience to tell them the payment information.
Shipping rates will be based on fabric weight and ship to destination. You will be responsible for any taxes and duties on the border.
Can I return an unsatisfied item?
Sorry. Due to the nature of their fabric remnant collection business, Modern Fabrics Company does not accept returns.
All fabric they sell is first quality and in perfect condition. They inspect all rolls before they are listed online and again before they ship them out to you.
If they find any minor flaws they mark them on the fabric and they will call you to discuss them before shipping the fabric.
They will offer refunds or discounts or any flaws to make sure you are satisfied with your purchase.
All fabric is guaranteed free of mold damage, smoke or tobacco odor, water damage, sun or wind damage.
