Promo Detail: Use code to get 15% off entire store. Offer applies sitewide. Apply checkout to receive this offer.
Naturepedic (41)
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Naturepedic offers a 100-night free trial on all mattresses plus a 30-day money-back guarantee on all accessories.
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Expiry Date: 12/31/2024
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Expiry Date: 05/07/2024
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Expiry Date: 05/08/2024
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Expiry Date: 05/08/2024
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Expiry Date: 05/16/2024
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Naturepedic Frequently Asked Questions
Can they ship curbside delivery?
While all Naturepedic shipments (including all sizes of mattresses) are typically delivered using FedEx/UPS Ground, foundations and other considerations may make freight necessary. The freight carrier will usually call to schedule delivery. The driver will pick up the package from the truck and leave it at the curb. There is no additional charge for this type of delivery and all free shipping promotions apply.
My order was damaged in transit?
Any products damaged in transit will be replaced at their expense. For products requiring a signature, when you sign for the shipment, the shipment must be rejected (severely damaged) or clearly marked as damaged on the receipt. Naturepedic must be notified within 72 hours in order to file a claim. If the delivery receipt is not marked, they will have no recourse against the shipping company.
What is their return policy?
Naturepedic offers a 100-night free trial on all mattresses and a 30-day money-back guarantee on all accessories. For EOS Series mattresses, they also offer a flexible layer exchange program to ensure you get the right feel for you. These policies apply only to purchases made directly at naturepedic.com or by calling 1-800-917-3342. Purchases made from other retailers follow the return policies of those retailers. Independently owned Naturepedic retail stores may also have different policies. For all products purchased directly from naturepedic.com, please contact them for a return authorization number prior to shipping your product back to Naturepedic.
What is their shipping policy?
Enjoy free ground shipping on all products in the continental United States. No promo code required. Excluding Alaska and Hawaii. Most orders currently ship within 2-3 business days! An email notification with tracking information will be sent once your order has shipped. If you reject your order upon delivery (for reasons other than damage), you will be responsible for the actual outbound shipping costs (including promotional shipping costs) and any return shipping costs.