Promo Detail: All new mailing list members will immediately receive a 10% off your order.
Expiry Date: 08/29/2024
Promo Detail: All new mailing list members will immediately receive a 10% off your order.
Expiry Date: 08/29/2024
Promo Detail: Customers can enjoy free shipping on orders over $39.
Expiry Date: 08/29/2024
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Expiry Date: 05/19/2024
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Expiry Date: Expires in 4 days
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Expiry Date: 04/30/2024
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Expiry Date: 06/18/2024
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Expiry Date: 04/30/2024
What is the shipping policy?
Free shipping for orders over $39. If your purchase amount is under $39, they will charge you for extra $5 for the standard shipment fee).
When you place an order, they will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items they sell are weight-based.
The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies they use, all weights will be rounded up to the next full pound.
They do promotion to offer free shipping for most of itemsIf you would like to be updated on the latest, plus get deals and discounts news monthly,you can subscribe to their newsletter.
How can I return my item?
Products must be returned within 60 days of receiving your order.
Products must be unworn and unwashed with all tags still attached. (Yet just try on to see if it fits is okay, but need to make sure it's well packed as original).
Women’s & Men’s underwear can’t be returned for hygiene reasons.
They only offer refunds. Exchanges are not part of our returns policy.
You have up to 30 days to initiate your return from the moment your NAVISKIN order is delivered.
They'll also pay the return shipping costs if the return is a result of their error (you received an incorrect or defective item, etc.).
Check out the information below to ensure you know just how to return your items, it’s easy – they promise!
When can I receive my refund?
If your return is marked as delivered, sit tight, their returns team will be in touch by email once the return has been processed to confirm your refund.
Refund can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by our returns team.
However, in many cases you will receive a refund more quickly.
This time period includes the transit time for them to receive.
Your return from the shipper (5 to 10 business days), the time it takes them to process your return once they receive it (3 to 5 business days), and the time it takes your bank to process their refund request (5 to 10 business days).
What is the payment policy?
When you place an order with PayPal, you will be redirected to the PayPal payment page.
Here, you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account.
To do so, please click on "Pay with Debit/Credit Card" and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Please note that your order will be shipped to your PayPal address.
Ensure you have selected or entered the correct delivery address.