Promo Detail: Customers can enjoy free shipping on orders over $75.
Expiry Date: 06/19/2024
Promo Detail: Customers can enjoy free shipping on orders over $75.
Expiry Date: 06/19/2024
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How to track my order?
After you place your order online, you will receive an automated email with a direct link to your Order Status page. You can easily check the status of the order at any time.
If you need additional help, please feel free to call them (888.770.7785) or use live chat during their normal working hours. Their friendly customer service representative will help you.
When will I receive my refund?
Once you have shipped your item back to them, please remember that it may take 1 to 5 business days for the returned package to reach their warehouse (depending on where you shipped it).
Once your return package is received and checked, your refund will be automatically applied to your credit card or original payment method within 5 to 10 business days.
Please note that depending on your credit card company, your credit card application to your account may require an additional 2-10 business days.
What is the shipping policy?
Order is $75 or more, free shipping is available. For orders under $75, the freight is $8.95.
Orders placed before 3 p.m. EST will be shipped on the same day; orders placed after 3 p.m. EST will be shipped on the next business day.
When you go through the online checkout process, all shipping options (including urgent shipping options) and costs will be displayed so that you can easily select your shipping preference.
Do I need to pay for return shipping fees?
Yes. If the goods are returned to their warehouse (whether returned or exchanged for other goods), the customer is liable for the return freight.
Feel free to use any shipping method, as you prefer to return the returned items to them.
They cannot be responsible for a returned item that was lost/mis-shipped in the mailing process.
Once again, for this reason they do recommend that you use a "delivery confirmation" feature when sending back an item.)