CORKCICLE. Frequently Asked Questions
How do I start a return?
Corkcicle offers free returns for items purchased on Corkcicle.com within 30 days of purchase for new, unused products in their original packaging.
They are unable to offer exchanges at this time. Print and affix the prepaid return shipping label to a box that includes the items you are returning, including a copy of your initial order receipt inside the box, and drop it off at any UPS Shipping Center.
You will receive your refund (and email notification) as soon as your return is inspected and received back into inventory. Please allow up to 14 days for this process.
How much will shipping cost?
FedEx Economy: This no rush, economical option is for orders placed by 1:00pm EST, delivery can be expected within 6 to 10 business days. Mon-Fri delivery only. Items may arrive in multiple shipments.
FedEx Ground: This preferred method of shipping is for orders placed by 1:00pm EST, delivery can be expected within 3 to 5 business days. Mon-Fri delivery only. Items may arrive in multiple shipments.
FedEx 2 Day: For orders placed by 1:00pm EST, delivery can be expected within 2 business days. Mon-Fri delivery only. Items may arrive in multiple shipments.
Can I knoe more about the Drinkware Warranty?
Corkcicle will not accept a warranty claim if the product has evidence of excessive wear or misuse.
Corkcicle does not cover any items with third party post-manufacturing material modification (such as post-purchase engraving, vinyl monogramming, etc.).
Please note the manufacturer’s warranty does not mean that you can abuse your Corkcicle product and expect them to replace it for free.
They don’t cover normal wear and tear on things like paint finishes, dents from drops, broken glass, broken caps from drops, loss, theft, or any other misuse of product or care instructions within packaging (Dishwashing, etc.).
Corkcicle reserves the right to request images of defective product validation if deemed appropriate for certain requests.
Why am I not being fully refunded for a return?
Corkcicle is happy to offer free returns on any order placed at www.corkcicle.com.
This means you won’t have to worry about paying shipping fees a second time to get the product back to them. With that being said, they are unable to process a refund for the original cost of shipping on your order.
Do you offer free shipping?
They currently offer free FedEx Economy and USPS Standard shipping on orders over $49.
Please note the following stipulations:Order subtotal must be $49 after any discounts have been applied, and does not include taxes.The offer is only valid for FedEx Economy and USPS Standard. Depending on your shipping address, your free shipping option may vary.
Please view their shipping chart here. Free shipping will automatically apply if you qualify. Please choose the $0.00 option. No code is necessary.