10% Off Ork Posters Coupon | Apr 2024

What to do for the lost merchandise?

• It is the customer's liability for goods lost or damaged in transit. You must contact them within 30 days of delivery or the estimated delivery date if your package is lost in transit.

• It is the customer’s responsibility to use the tracking information to determine if a package is lost and contact them. They may be able to file a claim with USPS for a lost package within 30 days of the scanned delivery date.

• If a package is unclaimed or undeliverable, it is the customer’s responsibility to pay for the cost of reshipping the package. 

• Please use a shipping address where you will be able to receive the package without problems! 

• If the customer does not wish for them to reship, they will refund for the product but not for the shipping costs.

Can I get rufund for the damaged products?

• Ork Posters accepts exchanges and refunds within 14 days of receiving the order so long as the product is in like-new condition. 

• The poster or print must be returned in the original packaging to ensure that it will return to them without being damaged. 

• Please re-roll it VERY carefully and slide it into the polybag. Put the polybag in the tube. Add packing paper on the end if the poster does not reach the end of the tube. Secure the end caps and tape over top of them.

• It is the customer’s responsibility to pay for all shipping charges to and fro for returns or exchanges, unless Ork has made an error in the order. Ork highly recommends purchasing a tracking service when returning any packages. Include a note indicating what the return or exchange is for.

When will my orders be processed?

• U.S. orders are processed around 9 am CST every Monday and Thursday (except postal holidays) and shipped that afternoon by the selected mail service. 

• They will provide a delivery confirmation or tracking number via email generally within 24 hours after a package has shipped.

• Orders to Canada for Toronto, Vancouver, Canada, Great Lakes and the Heart & Brain prints are processed within 1-4 business days and shipped  by Canada Post Expedited Post service. 

• They will provide a tracking number via email generally within 24 hours after a package has shipped. 

• Please note from time to time due to inventory shortages at the warehouse in Canada we may need to ship an order from the US.

• International orders are processed Mondays and Thursday s(except U.S. postal holidays). Tracking information, if available, is emailed to you once your order has shipped.