22% Off Pepe Jeans London Coupons | Apr 2024

Do I have to register to shop?

Although it isn't obligatory to register as a Customer to shop, they do recommend it, as this gives you access to your purchase history and helps speed up any type of process in relation to your orders.

Can I get an invoice at Pepe Jeans London?

Yes, you can get an invoice by marking the corresponding option when making payment, and by filling in the form with the corresponding tax details.

I've got a promo code. How do I use it?

• To use a promo code, you have to enter it in the box shown in your shopping bag, where the associated discount will be applied immediately.

• If the promo code you enter is incorrect, you will see an error message informing you that the code is not valid. Make sure you've written it correctly, and that your order meets the conditions of the promotion.

• Promotions cannot be combined with other offers.

• If you have any doubts, contact their Customer Service Department on +44 2033215476 during customer service hours.

• The promotions shown on the online store of Pepe Jeans will not necessarily be applied in physical Pepe Jeans stores.

Is delivery free?

Shipping costs are calculated automatically at checkout and depend on:

• Destination country

• Size and weight of the package

• Shipping method selected

Can I return my order for free at Pepe Jeans London?

• You will have thirty calendar days from the reception of the order to cancel the contract and return the product you have acquired. You will have to notify Pepe Jeans within this period of your intention to cancel the contract.

• Once your return has been received at their warehouse and the return is granted, they will refund the cost of the purchase, deducting the shipping costs, within a maximum of 14 calendar days, using the same method you used to make the payment.

How long will refunds take?

Within a maximum of 14 calendar days you will receive the refund, using the same method you used to make the payment.

Can I return a product to a physical store?

No, at present all items purchased online must be returned via the same online store. They're currently working on offering you this option. Online purchases cannot be returned at outlet stores.

Can I change the size or colour?

If you'd like to change the colour of your garment or you didn’t get the size right, they recommend you request a return.

How can I make a return?

Please follow the instructions below:

• Print the documents-the printed documents must be put inside the returned parcel.

• When you return an item they ask that it is still in the original packaging and is not worn, washed, damaged or had the tags removed. Any item which fails to meet these criteria may not be refunded.

• Please ensure the items returned are packaged into ONE parcel

• They suggest that you ship the parcel with an economy tracked service in order to be able to monitor the returned items.