30% Off Portobello Coupons | Apr 2025

How long is the order processing time?

• After online purchase, all orders will be processed immediately. Your order will be shipped after the payment is approved and the receiving address is verified. Once your order is issued, they will notify you by email, including your tracking number. Please note that working days are from Monday to Friday, excluding bank holidays. All their orders will be delivered within 2 working days.

• Brexit note: the brexit agreement has produced a new legislation and applies tariffs and value-added tax. The new legislation means that tariffs and taxes will apply to goods entering the EU from the UK and vice versa. This has affected many enterprises like them that previously enjoyed free trade between Britain and Europe. They are trying to study how to reduce the possible impact on customers.

What is their return policy?

• They accept returns and return defective goods or sizes within 28 days.

• Any returned merchandise must be received in its original condition, with the original packaging and all original labels attached.

• Please fill in and include the return form and your return items so that they can identify you and deal with your return as soon as possible. You can also call them or email them your order number, and they will sort for you.

• Reply address: Portobello, 48 West George Street, second floor, glasgow-g2 1bp United Kingdom.

• If you lose your tax return, you can attach a note to your tax return; Full name, email, address and reason for return (i.e. exchange size or refund). Please email to [email protected] If you have any questions.

• Please note that they always recommend returning your items through the recording service, because unfortunately, they are not responsible for any items that do not reach them.

• Their goal is to process all returns within 24 hours of delivery to them, when they will receive a full refund or exchange, and then send a return confirmation email.
• All refunds will be processed through PayPal unless paid by credit / debit card, in which case your refund will be debited back to your card.
• You don't need to contact them about the return unless you wait more than 72 hours after the expected return date.