32% Off Qosmedix promo code | Apr 2024

How do I cancel my order?

To cancel your order, please contact a Customer Specialist by emailing [email protected] with a copy of your order confirmation in the email along with your cancellation request. Orders that have already shipped cannot be cancelled. If you wish to return your order you are responsible for shipping fees and a 25% restocking fee. You should receive a refund on your Qosmedix account in 2-3 weeks after they receive the return.

Are Qosmedix products Prop 65 compliant?

Yes, Qosmedix products are Prop 65 compliant, which means that the appropriate Prop 65 notice is affixed to any product that their Quality Assurance department has determined requires a Prop 65 notice as defined by the law of the State of California. All new products added to their line are reviewed by their Quality Assurance department as they relate to Prop 65 and labeled accordingly.

Does Qosmedix have a minimum order requirement?

They ask their customers to purchase a minimum $25 total order for stock items. Some items have minimum quantity order requirements. Please check their website to find specific pricing and minimum quantities for each part. In addition, shipping charges on orders below $50 will contain a $5 handling fee.

What credit cards does Qosmedix accept?

• They are pleased to accept Visa, Mastercard, Discover and American Express cards. Please be prepared to provide your credit card details every time an order is placed, or you can save your credit card information in your Qosmedix ecommerce account when ordering through their website. 

• They take credit card fraud very seriously and employ many security methods to ensure the best possible protection of their customer's information. They report any international fraud attempts to the US government, and report any US fraud attempts to the FBI.

How are Qosmedix products shipped?

• They provide a quotation for UPS shipping when you check out through their e-commerce shopping cart. They no longer offer the option of shipping via USPS for e-commerce transactions. However, sample orders continue to ship via the United States Postal Service. 

• For their business customers they are able to supply the weight and dimensions of your order so that you may obtain your own shipping quotation and select the carrier of your choice. Please contact their customer specialists to turn on the ecommerce feature that allows your account to choose your preferred shipping method using your own account number. All orders are shipped EX-WORKS, Ronkonkoma, NY.

How long will items in my shopping cart be saved for?

If you are signed in to your account, items in your shopping cart will be saved for one week following your last activity. If you are not signed in to your account, items in your cart will be saved for one hour following your last activity.

Does Qosmedix sell directly to consumers?

Qosmedix is a business to business supplier. Their products can be purchased by anyone with a resale certificate or proof that they are a professional in the beauty industry. If you do not have a resale certificate, you may be charged sales tax in accordance with state laws.