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Q-Ray Frequently Asked Questions
What are the Do's and Don't?
DO try to wear your QRay all the time – especially while sleeping or exercising.
DO NOT wear the bracelet if you have an electronic or medical device such as a pacemaker.
DO NOT continue to wear the bracelet if any type of discomfort occurs after the bracelet is worn.
DO NOT wear while using electric blankets, magnetic products, or tanning beds.
DO NOT wear any other metals or a watch ON THE SAME WRIST as QRay. Rings may be worn on the same wrist as QRay.
DO NOT wear the bracelet in salt water as this may affect the plating. You may wear the bracelet during bathing.
DO NOT allow the ends of the bracelet to come in contact with one another.
DO NOT wear bracelets near any high voltage areas or areas where there is any strong electrical exposure.
Can I show or sleep while wearing the QRay Bracelet?
You can shower or sleep while wearing the QRay Bracelet. They do not recommend wearing a QRay Bracelet while swimming in the ocean or salt water. You may wear a QRay Bracelet while swimming in the swimming pool (chlorine water).
How do I know if I have an authentic QRay?
To ensure that you are wearing an authentic QRay Bracelet, look for the QRay or Q2 logo stamped at the ends of the bracelet or terminals. The authentic QRay can be purchased through these three channels: ordering on the Official QRay Homepage, calling the QRay order line (1-866-544-1825), or through an Authorized QRay Retailers (click on the “Where To Buy” button above to find a QRay Store near you).
Can I wear the bracelet all the time?
QRay bracelets are designed to be worn 24 hours a day, even while sleeping.