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Raven (47)
All 47
Editors' Pick 5
Coupons 15
Deals 32
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Details 05/07/2024
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Details 05/23/2024
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Details 05/23/2024
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Raven Frequently Asked Questions
How do I purchase an extended warranty?
When ordering on Raven.com, an extended warranty option can be purchased for eligible products to provide extended protection beyond the Raven warranty period. The Extended Warranty is offered by Raven and extends the warranty by 1 year to a 2 year warranty on the product. Extended Warranty can only be purchased when presented at Raven.com checkout. Simply select your desired product coverage at checkout.
What is their return policy?
Raven scanners can be returned within 30 days with proof of purchase (original or electronic receipt) in the original packaging with no return fees. Please note that refunds will be processed upon receipt and inspection at their warehouse. The refund will include the purchase price (+tax, if included) of the device you paid for. Shipping paid is non-refundable.
Does the Raven Scanner have a mobile app?
No, but they are working on one! Raven Scanners currently has a Raven mobile app available for closed beta testing. Raven Mobile beta makes it easier to access your Raven Cloud account on the go, as well as scan documents to your Raven Cloud account using your phone's camera.
Can I change the payment method or shipping address for an order I have placed?
For orders that have not yet entered the shipping process, you can update some order information, such as the shipping address and payment method.
Orders placed on Raven.com and eBay. Please contact them to change your shipping address. Daily shipping cut-off time is 2:00 PM CST, Monday-Friday. Changes can only be made before the order is shipped. They can't change the payment method, but if the order hasn't shipped, you can cancel and order again.
Order at Walmart. Walmart does not allow you to update information on existing orders or through their account management page. The only way to add a new payment method or shipping address is to cancel the initial order and create a new order with the new payment method.