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Recovery emporium (9)
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Editors' Pick 5
Coupons 1
Deals 8
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Recovery emporium Frequently Asked Questions
When will my order ship?
The Recovery Emporium crew does their very best to ship all (non-customized) orders within 24-hours of receiving the order. Orders received after 3 PM Eastern Standard time on Friday will be shipped the next business day (for example on Monday). Orders that require specialization or customized services such as engraved medallions, plaques, etc. may require additional time due to the additional time required to create your item(s). If your order does not require customization, then you can expect it to be shipped out within 24-hours.
My order never arrived, what should I do?
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. 1-888-798-3496 M-F 9am-4pm EST.
How do I change quantities or cancel an item in my order?
Click the "My Account / Order Status" link at the top right hand side of their site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.