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Red Hill General Store (7)
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Red Hill General Store Frequently Asked Questions
What’s the return policy?
They do not accept bulk food products since food is easy to turn sour.Please understand that and read food instruction carefully before make a purchase. Please notify the delivery person immediately if your package arrives damaged. If the delivery person has left, you need to contact them as soon as possible at most within 10days.Or you have to take part of the responsibility.
- If you want to return your package, remember to request an RMA number by calling them at 1-800-251-8824 or by emailing them at [email protected]. RMA number is of great importance, without it,you could not get returned.
What shipping methods do they have ?
Yes, your order will be shipped UPS Ground or US Mail if it is being shipped inside the Continental United States. They also offer other options,for instance,Next Day Service, Second Day Service, and Three Day Service. (If you want to learn more,please see Shipping Information page for details) Express shipping may be selected at Checkout.
What methods of payment do they accept?
They accept many ways of payment as Visa, American Express , Discover and MasterCard.