15% Off Road Traffic Signs Coupon | Apr 2024

What is the shipping policy for international orders?

• Most products can be shipped internationally. 

• If outside the United States, brokerage fees, taxes and duties may apply. Promotional shipping applies only to items shipped within the 48 contiguous United States. International orders must be prepaid prior to shipping.

• Some heavy or oversized items cannot be shipped internationally. They do not accept international returns.

How does the cancellation policy work?

• For stock products, cancellation notices must be received at least 24 hours before the shipment date, and may be subject to a restocking fee at their discretion.

• For custom products, if you cancel before production has started, they may be able to accommodate your request, but they cannot guarantee cancellation. 

• Once a custom order reaches the factory floor, they cannot issue any refunds. Orders usually reach the factory floor within 48 hours of approval. 

• Some unusual or very large orders of stock products may be processed as custom orders and will be non-returnable. 

• A SmartSign representative will contact you and secure your written consent before converting a stock product order into a custom product order.

What are the conditions for Best price guarantee?

• SmartSign will only match stock and standard-sized custom products. For custom items, please submit a formal quote on the competitor’s branded form, detailing size, description, material specifications and price.

• The item must be the identical model from an authorized U.S. dealer, with identical U.S. product specifications, turnaround time, printing method and warranty.

• The Best Price Guarantee applies to the item’s total purchase price, including shipping, handling, taxes and other discounts.

• The Best Price Guarantee does not apply to targeted promotions for past SmartSign customers or from other SmartSign-owned retailers.

How do they charge for shipping?

• They base shipping costs on carrier, shipping speed, weight, and distance. 

• They do not charge any handling fees. 

• Under some circumstances, they may offer promotional shipping rates, at their sole discretion. 

• Not all items are eligible for promotional shipping. They will indicate during the checkout process whether a particular item is eligible for promotional shipping.