Shoott Coupons | Apr 2024

How about the cancellation & lateness policy?

Clients can easily cancel or reschedule at any time up to 10:00am two days before a scheduled session. If Client cancels after this time, Client agrees to pay a $40 fee to cover your Photographer's time and forfeiture of other paid gigs. If Client is more than 10 minutes late to a session start time, Client agrees to pay a late fee of $20-$40 depending on time of arrival. If Client does not cancel and fails to show up at their session, Client will be automatically charged a $75 no-show fee.

What is the refund policy?

Unfortunately they do not offer refunds of purchased photos. Make sure to check carefully that the photos in your cart are the ones you really want!

When can I access my gallery?

From the time your gallery is sent to you, you will have 7 days to view, share, and select your photos for purchase. You will have one 7-day complimentary extension. If you need more time beyond this first complimentary extension, there will be a $5 storage fee for every additional 14 day extension. You will have the option to extend your gallery deadline once your gallery expires. Please note: Unless you've requested/purchased extensions on your gallery, they cannot guarantee that their system can retrieve your photos after 60 days from when your gallery was initially sent to you.

How long will I be able to view my photos?

Your gallery will be sent to your provided email 3-5 business days following your session. Please note that the gallery size of 40+ photos only applies if you are on time to your session.