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What are my subscription options?

If you purchase a service through Shudder, you may need to choose between two subscription options: a monthly subscription, or an annual subscription. If you choose a monthly subscription, you will pay a monthly subscription fee. If you choose to subscribe annually, you will be charged the subscription fee once a year. If you do not cancel your subscription to the service by the end of the last day of the free trial, your subscription will automatically be converted from the free trial to a subscription to the service and you will be charged for the subscription at the end of the last day of the free trial.

Can I change the payment method?

If you change your payment method, this may result in a change in the calendar day you are billed. If your paid subscription begins on a day not included in a given month, and your billing cycle is monthly, your payment method will be billed on the last day of that month. For example, if your subscription for a paid service starts on March 31, your next payment date is April 30, and your payment method will be billed on that date.

Will they give me a membership?

Occasionally, they may offer select full episodes for free for a limited promotional period. They may also provide free video add-ons at their discretion. From time to time, they may offer free trial subscriptions to certain qualified users. If they offer you a free trial, the specific terms of your free trial will be provided to you prior to or during registration. Eligibility restrictions and restrictions may apply.

How to start a return?

For monthly members, they can get a full refund if requested within 48 hours of being billed. For annual members, they can get a full refund if requested within 7 days of billing.