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11 used
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40% off
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40% Off Demarini 2024 Nautalai Mid Load Slowpitch Usssa Bat 23s (Minimum Order: $250) at Softball.com
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30 used12/31/2024
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Softball.com Frequently Asked Questions
What do I do if my order is lost or damaged?
If your order is lost or delivered to you damaged please contact them at 833.908.3993 so a claim can be initiated. They will then start the claim process, please keep in mind that the claim process can take 8-10 business days for a resolution. Team Express reserves the right to refuse a refund or replacement depending on the results of the claim.
Where will my refund be issued?
All refunds will be issued back to the original form of payment. If using a prepaid gift card (visa, etc) please keep that card until you are certain you are keeping your order- If you no longer have that card please call customer service as soon as possible to update payment. Once the refund goes through to the prepaid card they are unable to return funds .
How do I exchange an order?
In order to be able to cover a new product under free returns, they do not offer exchanges, however, you are welcome to return any unwanted products and replace an order for the different item. Any promotional pricing will not be applied to the replacement order.
Are there any items ineligible for returns?
They do not accept returns on used bats, customized items, steamed gloves, gift cards, dvds or products not purchased from them and sent to their returns department in error.
Can I have vendor warranty information?
Manufacturers Warranties- the following products must call the manufacturer for a resolution.
All (non wood) bats have a minimum 365 day return period with the manufacturer.
All-Star helmets are to be returned to the All-star for repair or replacement.
Pitching Machines.
Oakley glasses- No warranty for football or catchers sun visors.
Drop Ship Items are returned to their Distribution Center. Please contact them at 855.397.8170 for warranty information on drop ship items.
Does your retail store have a batting cage?
Their retail store has a batting cage that utilizes a state of the art Rapsodo Hitting 2.0 and pitching 2.0 machine.
The Rapsodo Hitting 2.0 machine gives instant feedback on your exit velocity, launch angle, direction and spin axis.
The Pitching 2.0 machine allows you to receive instant data on pitch velocity, spin rate, true spin rate, spin axis, and spin efficiency. See any pitch from side, top pitcher or catcher views.
What does it mean if an item is "Back Ordered"?
If an item is back-ordered it means that they have stock expected in shortly - they will display the date that they expect the stock to return. Note: please allow 3 to 4 business days in order to receive products into their warehouse and to ship this item out to you.
What methods of payment are accepted?
Softball accepts all major credit cards: American Express®, Discover®, MasterCard®, and Visa®.
They also accept monies from various third-party financial services, such as PayPal, or Amazon Payments.
Payment can also be remitted using a valid Team Express Gift Card, provided the balance is sufficient.