10% Off Stockings HQ Coupon | May 2025

What is your returns policy?

• You can return anything you buy for a full refund or exchange at any time within 30 days of delivery.

•  Products should be returned in an as-new condition in their original packaging in case they need to return them to the manufacturer.

• In addition, they will happily exchange or refund any product that is defective, or that you return unopened in its original condition at any time within 30 days of the order being placed. 

How long will my order take?

• In general they try to send all orders within 24 hours, although during promotional periods it can get a bit hectic. If your order is urgent, please let them know. 

• Standard UK orders are normally delivered within 2-3 days, but express options are available on the checkout page. Europe takes about three days, while the rest or the world takes five or six.

Is your web site secure?

• Yes. Payments are handled on their behalf by Secure Trading with industry leading encryption and security. Internally, all paperwork with customers' details is shredded before ever being discarded. 

• They are fully PCI compliant as verified by the independent monitoring company Security Metrics.

Do you offer a drop shipping programme?

Not yet but it is under active consideration and they hope to have one in due course.

How can I pay for an order?

• They accept payments in three currencies British Pounds (GBP), US Dollars and Euros.

• If you're outside those regions don't worry - just choose GBP and your card company will do the rest.They accept Visa, Mastercard, Eurocard, Visa Debit, Visa Electron, Maestro, American Express, Solo, Delta and JCB cards. 

• They also accept PayPal and Amazon Payments so if you have a PayPal or Amazon account you can choose those options on the checkout page.

What can I learn about extra delivery information?

• All orders are sent in plain packaging. There is no mention of the shop or site on the outside. 

• If you are sending the order to someone as a gift and do not want them to include the invoice, please let them know. VAT is included in the price for orders sent to the UK. VAT is NOT charged on orders sent to the Channel Islands and the rest or the world. 

• However, if you live outside the UK or EU there is a small chance you may instead be required to pay import duty when the parcel is delivered. That will be collected locally by your postman.

• Although they attempt to deliver everything as quickly as they can, they're officially obliged to say "please allow 28 days for delivery". It won't take that long though!