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What can I learn about the shipping information?
Shipping volumes are significantly higher than last year due to the Coronavirus. To provide you with timely deliveries and handle the extra volume, their shipping carriers are adding more resources.
A $1.59 surcharge per order will be added to help cover these increased operational costs. Additional delivery items require special packaging and additional freight. Where this is necessary, the item is designated with an alpha code. The chart below shows the additional fee which will be calculated on your order.
What is the return policy?
Before returning or gifting any electronic device, it is recommended to perform a factory reset so all personal information and data is removed. Please refer to the product manual or manufacturer.
How can I use my Swiss Colony Credit to fix my bad credit score?
The only way to fix a poor credit score based on less-than-stellar previous performance is to establish new accounts, use them responsibly, and make regular, timely payments.
In short, replace the old, bad account histories with newer, good ones. Remember—regular, timely payments are the key!
If you don’t have a credit history, The Swiss Colony is a great place to begin building one. Low monthly payments and a wide variety of products mean you can purchase things you want, make your payments on a consistent basis, and begin building a positive credit history—and you will qualify for limit increases from The Swiss Colony, too!
How do I apply for Swiss Colony Credit?
The Swiss Colony offers credit to thousands of people each year. Most credit accounts are opened in response to a pre-approved credit offer that was included in a catalog or offered online.
Generally, customers who make a purchase within their pre-approved credit limit, have their orders completed without additional review.
For customers who did not receive a pre-approved offer or did not receive a catalog in the mail, their process is slightly different. SwissColony.com, select the items they want to buy and select “Open a New Account” as a payment option at checkout. Once customers apply for an account, the credit approval process works like any other.
How to determine the deadline for your order?
Based on your postal ZIP code, their automated system will determine your exact order deadline. During Step 1 of the checkout procedure (Billing & Shipping Information), choose your shipping method (standard, Expedited or express), then select when you would like your package to arrive.
You will be informed during checkout if you need to select a different shipping service in order for your package to arrive by your preferred date near the holiday for which you would like your order to arrive.
Prompt delivery of your order during the holidays is very important to them. They ship from their distribution centers in the Midwest, as well as directly from some of their manufacturers.
The dates listed above are based on the shipping zones (established by all carriers) that are farthest from their distribution center. Some order deadlines and delivery times may vary according to your destination.