Promo Detail: It's a great deal to use if you are shopping at szul.com. Limited time only. Minimum spend applies.
Szul (50)
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Szul Frequently Asked Questions
What is the shipping policy?
Please note that orders received after 3:00 PM EST will be processed the following business day. While determining the arrival day of your purchase, count business days only. The first shipping day will be the day after your order is processed.
International, PO Box, or APO Military Shipping Service is not available on certified loose diamond purchases made with a Credit Card. Bank Wire Transfer Payment is required for all certified loose diamond orders destined for an International, PO BOX, or APO Military address. All certified loose diamond orders purchased with a credit card must be shipped to a physical address within the United States.
What is the return policy?
All Certified Loose Diamond purchases come with a 15 Day Money Back Guarantee. If for any reason you are not satisfied with your Certified Loose Stone purchase or your customized setting, you have 15 days from date of receipt to contact their Customer Service Department and obtain a Return Authorization Number. The Warehouse must receive the item within 15 Days of original delivery date in order to receive a full refund.
All Certified Stones must be returned with the original Diamond Gemological Grading Certificate. Returns that are not accompanied by the original certificate will be subject to a certification replacement fee ranging between $250 and $500.
Please Note, items that have been engraved do not qualify for a Full Money Back Refund. A 35% Restocking Fee will apply to all returned items that have been engraved.
What is the repairs policy?
Szul guarantees 60 days wear-and-tear repairs for all its merchandise. They promise to return your repaired merchandise within 7-10 business days.
Please send the packaged item via insured USPS Priority Mail Service. This will protect you in case the package is damaged or lost in transit.