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The Hut (50)
All 50
Editors' Pick 5
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Deals 10
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The Hut Frequently Asked Questions
Can I exchange an item?
Unfortuantely, they are unable to offer an exchange service at this time. Please follow the returns procedures to return your item(s) and place a new order for the replacement
How many friends can I refer?
At the top of your account section they will display both the number of people you have referred and the amount of credit you have earned through the referral scheme. Additionally, you will be able to see the same information on your referral page.
Can my friend still take advantage of the referral scheme if they have shopped with The Hut before?
The referral scheme is only for new customers. However, if they have an account but haven't shopped with The Hut before then they still will be able to take advantage of the scheme by using your referral link.
How do I change my account details?
It's easy to make changes to your details, whether it's your payment information, password or address book. Log-in to your account and you will see a range of categories at the bottom of the page under 'Account Settings'.
Will my delivery take longer?
They have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address
What should I do if my item is damaged?
Although they take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept their apologies if you have received a damaged item. They ask that you do not refuse delivery, instead accept the goods and contact them immediately. Refusal may actually result in a delay of the parcel being returned.
You can contact them through your account using the online message centre. Please attach any pictures you have of the damage to the message. A member of their team will review the details and offer the best resolution to resolve your query.
How do I register?
You will need to register before you can place an order with The Hut. As long as you have a valid email address, you can head over to their sign up page to keep up to date with the latest news and product launches.