Details
Promo Detail: Here is the hottest deal ever! Enjoy items from $14 once you start your shopping on thewildflowershop.com.
What forms of payments does The Wildflower Shop accept?
They accept Visa, MasterCard, AMEX, Shopify Pay, Apple Pay, Google Pay and Paypal.
How do I check my Order Status?
Once you have submitted your order, a confirmation email will be sent to the email address associated with your account. Orders generally take 1-2 business days for processing and may be subjected to payment verification.
To check the current status of your order or to view your order history: Sign In to your account. Click on My Account at the top of the page. Then select Order history & details. The Order Status can be found under the column indicated – Status.
How do I track my order?
You will be sent an order confirmation email once your order has been received. A second shipping confirmation email will be sent once your order has been mailed, and it will include the tracking number for your package.
Can I modify or cancel my order after it has been placed?
They work hard to process your order as quickly as possible. They recommend thoroughly reviewing all information prior to submitting your order.
If your order is in a pending status, they may be able to make modifications, shipping changes. or cancel your order. Please email them immediately if you require a change.
Once an order has been processed, they are unable to change the contents of your order. However, shipping changes may still be made.
Once an order has been shipped, they are unable to change the contents of your package or the method of shipping.
What happens if my order is undeliverable?
When a package is refused or undeliverable, the shipping company will charge TheWildflowerShop for the return delivery cost. If you choose to refuse or do not coordinate pickup of the items you ordered, you will be responsible for return shipping costs.
If you would like to have your package re-shipped, please email their customer care to coordinate shipping. If you would like to cancel your refused/undeliverable order, you will be responsible for return shipping costs and a 15% restocking fee will be deducted from your refund to cover the cost of processing your order.
Can I get a refund if the price has changed since I ordered it?
As an online business their prices change in response to fashion trends and stock. In this case they will not refund the difference.What do I do if I receive a faulty/incorrect item in my order?
They want to sort out any issues with faulty/incorrect item straight away.
Please feel free to contact their Customer Service department via this email [email protected] and provide them with your order number and attach photo of faulty/incorrect item(s) so that they can submit your case to their accounts for further processing. We'll get back to you as quickly as they can.
What should I do if I still have further questions about my order?
Please feel free to contact their Customer Service department via Live Chat or email them at [email protected], they usually reply within 48 hrs of receipt of the sent email Mon-Fri (except on sat, sun and public holidays).