15% Off Towel Hub Promo Code | Apr 2025

What is their return policy?

Their refund / return policy is very simple and clear. If you are not satisfied with their products, they will be willing to take back the products according to the following terms and conditions:

• Please report your problem within 48 hours after receiving the product.

• They will deduct 15% of the restocking fee.

• The product must be in an unused state.

• The customer will be responsible for returning the products, including freight.

• A letter of credit can only be opened if the above terms and conditions are fully met.

• Note: if you are interested in placing an order, you are welcome to send samples to you for review before purchasing a large number of products. This can avoid any confusion or misunderstanding about the product in the future. Samples can be sent to you at a nominal cost of $10. If you order multiple samples, the cost can also be slightly higher.

• If you have any questions, please feel free to call 1.888.639.4551 or contact them through their contact application form.

• Return goods should be sent to the following address: Return department. Towerhub, 5700 Drake drive SW Atlanta, GA 30336.

What is their shipping policy?

• The freight is determined by the weight of the package and the transportation distance. By providing the postal code, you can provide the estimated freight by phone. During the check-out period, when purchasing online, all freight can be viewed before the payment stage. Because they are a wholesale company and offer low prices and quantity discounts, they cannot provide any free transportation.

• If the product is in stock, it will be delivered on the same day or the next working day, usually within 2-6 working days, depending on the location of the customer. They set out from Atlanta, Georgia.