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Typhoon Texas Frequently Asked Questions
Can I return the item？
Sadly no. Admission tickets and Season Passes are non-refundable for any reason after the order transaction is complete at the Front Gate, online through their website, or other retail outlets. This includes weather related events.
- Please check local weather conditions prior to planning your visit. Unprocessed Season Passes (those still in e-ticket or voucher form which have not been exchanged for a ID card) may be transferred to another individual.
- All unused day tickets expire on September 05, 2022. All Season Passes, processed or unprocessed, during the current season without value on September 05, 2022, unless you renew your Season Pass for the next season.
What is the inclement weather policy?
Typhoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical storms, or other severe weather conditions in the area. Bounce-back tickets will be issued if attractions and pools are temporarily closed due to rain or storm for more than 30 minutes.
- Once attractions and pools resume operations, bounce-back tickets will no longer be issued. Absolutely no refunds. You must be present to receive the bounce-back ticket on the same day of the inclement weather.
What items can or can’t I bring ?
For your safety the following items may not be brought into the park: Alcoholic Beverages, Illegal Drugs and/or Paraphernalia, Weapons (Including concealed guns and knives of any size, etc.), Glass Containers, Tents, Lawn umbrellas, Snorkel goggles (w/ nose cover) are NOT permitted. Swimming goggles are permitted, Outside food or beverages and coolers, Inflatable pool toys or floaties, water guns, water wings, etc., Banners, Boards, Umbrellas, Flags, Megaphones. Apparel that may be offensive or not suitable for a family-friendly environment (see Dress Code Policy) . Any other items deemed unsafe or inappropriate by Typhoon Texas Management .
- They do allow the following items: Small personal snacks food for medical needs, as well as baby food and formula. Factory sealed water bottles are allowed. (One per guest) Empty, reusable water bottles ARE allowed. “Puddles” floating devices and other United States Coast Guard Approved life jackets are allowed. Life jackets are complimentary in the park, they are available on a first-come first-served basis.