10% Off What On Earth Catalog Coupon | Apr 2024

What is the shipping policy?

• For standard delivery to USA, they use Fed Ex Ground, UPS Ground and the U.S. Postal Service to ship most orders. Orders shipped from our warehouse can be delivered in 6-9 business days from the date of the order. Items personalized or shipped direct from their suppliers may require 4-6 weeks for delivery. 

• For 2-day delivery to USA, customers may add $19.99 to standard shipping and processing charge. Orders placed before 12 noon (EST) will be delivered within 2 business days after the order placement. Applies to in-stock items only. Some oversized, heavy or drop shipped items may be excluded as noted in the copy. No PO Boxes or APO/FPO. Other restrictions may apply. 
• For overnight delivery to USA, customers need to add $29.99 to standard shipping and processing charge. Orders received by 11am (EST) will be delivered the next business day after the order placement. Some oversized, heavy or drop shipped items may be excluded as noted in the copy. No PO Boxes or APO/FPO. Alaska and Hawaii overnight service only on orders received by 12 NOON (EST). Total charge for shipping and processing $40, delivered next business day for Alaska and Hawaii.

Can I return the item？

Yes, you can. Here are some items that you need to know. 

• Media (DVDs, CDs, Blu-ray discs) must be returned unopened for refund. Defective media may be exchanged for the same title. It is not necessary to call Customer Service before returning or exchanging an item, but exchanges authorized by a Customer Service Representative must have the original item shipped back within 30 days of the authorization.

• Returns made for reasons other than damage, defect or our error must be returned postage prepaid. See below for instructions on how to use the prepaid SmartLabel return label included in your package.
• Most items may be returned for exchange or refund at any time. Exceptions are, personal care items, intimates and footwear must be returned in original unworn condition, within 60 days. Please try on your footwear inside, on a carpeted surface.

Do they offer gift certificates?

Yes, they do. Gift certificates are available for purchase online and through their Customer Service Department. Use item number GC9999 when ordering. Please specify dollar amount, gift message, and gift recipient's name and address. .