Whirlpool Frequently Asked Questions
Does Affirm Perform A Credit Check?
Yes. When you first create an Affirm account, Affirm performs a soft credit check to help verify your identity and determine your eligibility for financing. This soft credit check will not affect your credit score.
If I notice the product was delivered damaged, can I make a exchange?
You can request a return, exchange or repair within 30 calendar days by calling them at 1-866-698-2538.
For an exchange, you will not be charged any additional delivery, shipping or service fees. Depending on the new item’s price difference, you’ll receive a credit or charge to the credit card used to purchase the original product.
For a return, you will receive a product refund, but delivery, shipping and service fees will not be refunded. Please call us to discuss the nature of the damage and confirm that you qualify for the product refund.
If you're interested in a repair, just call the same number to schedule service.
Can I get free shipping at Whirlpool?
Yes. Whirlpool provides free shipping over $399. There are 3 ways you can choose: in-home delivery, standard shipping and the installation,uninstall, haul way.
Their in-home delivery service handles large appliances too big for standard shipping carriers.
If you purchased parts and accessories with a large appliance, they'll try to deliver those items together. In some cases, depending on the products you select and their availability, certain items may ship separately.Shipping fees may apply to items that are shipped. Your cart at checkout will identify items that will ship separately and itemize any additional shipping fees.
Parts or accessories may ship separately using standard shipping methods. Your cart at checkout will identify items that will ship separately and itemize any additional shipping fees. They ship using FedEx or UPS. Shipping normally takes between 4 to 10 business days, but may take longer for outlying areas.
See your cart at checkout to know if you qualify for installation of your new appliance, and uninstall and haul away for your old appliance. Availability of these services may vary based on product type and your location.