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Can I make a return at Z Gallerie?
When accompanied by the original receipt and in its original packaging, regularly priced goods can be exchanged or refunded within 14 days after receipt. Return freight will apply. Delivery and oversize fees are non refundable. Customs clearance items are not returnable. Z Gallerie reserves the right to refuse to return or exchange items that are not in a new state due to customer damage or misuse.
To handle online exchanges, please send an email [email protected] And include your order number, the item to be exchanged and the reason for exchange. Once the transaction is approved, you will have 7 days to return the product to them. All freight will be borne by the customer.
What should I pay attention to when I make a return at Z Gallerie?
When the original receipt is attached and in its original packaging, the regularly priced goods can be replaced or returned within 14 days after receipt. Return freight will apply. Delivery and oversize fees are non refundable. Customs clearance items are not returnable. Z Gallerie reserves the right to refuse to return or exchange items that are not in a new state due to customer damage or misuse.
To handle online communication, please send email [email protected] It also includes your order number, the items to be exchanged and the reason for exchange. Once the transaction is approved, you will have 7 days to return the product to them. All freight will be borne by the customer. Z Gallerie is not responsible for the lost package.
What shipping methods does Z Gallerie accept?
UPS is their main operator. They will deliver the goods from their distribution center in Los Angeles or one of their stores in the United States, so as to reach you within the delivery time you require. At an appropriate time, your order can be shipped through ups surepost, which will eventually deliver it to your home using USPS. They also use various other major airlines to support their larger deliveries. Items purchased together may not be shipped together.
Roadside transportation: for UPS transportation, some oversized items may be too large. These items will be delivered to you through the freight roadside drop service. You will sign for delivery at the roadside. After delivery from their warehouse, roadside delivery may take two weeks to arrive.
Does Z Gallerie provide free shipping?
Free delivery is applicable to some goods. This offer applies to online orders at www.zgallerie. com or call 424.999.4626. This offer applies to standard shipping and handling in the United States (excluding Puerto Rico) and international shipping. Standard plus, extra large or other special delivery costs are not included. Invalid for previous purchases.