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Wovenly Rugs Frequently Asked Questions
Can I make a return at Wovenly Rugs?
They stand by the quality of their products and believe you will like your new bedding and bath linens. If you are not satisfied with your order for any reason, you can initiate a return within 365 days of purchase. All refunds will be refunded to the original payment method. If your original form of payment is no longer valid or a refund cannot be processed, you will receive store credit.
Can I make an exchange at Wovenly Rugs?
You can simply return the item and purchase the item you want. If there is a problem with your product, please let them know and they will work out the next steps with you.
How long can I get my orders at Wovenly Rugs?
They want you to enjoy your Cloverlane purchase as soon as possible, which is why they process all orders immediately. They aim to complete all orders within 1-2 working days. When your order is in transit, you will receive a shipping confirmation email.
Is there a restocking charge for returns?
No, they don't charge for restocking or return shipping.
Can I return it, even if it's been used and washed?
Yes, they hope you enjoy their products. In fact, they recommend that you wash and use them as you normally would. Their products are designed to be softer and more comfortable with each wash!
What happens to the items I return?
They are committed to keeping their products out of landfills. They give all the returns to charity. When you initiate a return, their team will provide you with the address of your local charitable donation center or a prepaid shipping label.
How thick are your sheets?
Their Percale and sateen range sheets fit on an 18 "mattress. The extra thick four-cornered elastic on their fitted sheets will keep them in place every night.
What's the difference between pocal and sateen?
Their Percale series features 300 yarns with a cool, refreshing feel and matte finish. These sheets and covers are the best choice for people who want to sleep warm. Their Satin collection boasts 600 line counts and feels luxurious with a soft, smooth touch with a slightly glowing finish. Both series are made of 100% long-staple cotton.