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What is their shipping policy?
They strive to deliver all orders / products in the fastest time. According to your address, the delivery time may vary between 2-9 working days. This still doesn't stop them from ordering from you faster. On the display page of each product, you can enter the pin code of your location to check when delivery can be received.
They try to ship all the products in the order together. However, sometimes few products in the order can be shipped from different places. If so, they may ship some products first, and then ship the remaining products separately to ensure that you don't have to wait longer than a minute.
All orders worth ₹ 1199 or above will be shipped free of charge. For any of the following orders ₹ 1199, a nominal fee of ₹ 99 will be applied.
At present, they do not deliver products internationally. As long as the shipping address is in India, you can use Indian currency to buy from anywhere in the world.
What is their return policy?
In ajio, they have a very flexible return policy and are absolutely friendly to customers. If you are not satisfied with the product, you can return it as long as the following conditions are met: it should not be used. You can wear it to check whether it fits and is comfortable, and ensure that any smell will not be transferred to the product (natural body odor, body deodorant, perfume, etc.). It should not be washed. They don't want you to waste any detergent! Price labels, brand labels, shoe boxes and all original packaging must exist. The product must be returned within 15 days. Any gift received must also be returned with the product.
How to return? Super simple! Please use your credentials to sign in and access your account section. Select the order to return, click return / exchange, and then follow the instructions on this page to obtain the return ID. You can also view the demonstration of return creation under the "my account" section of your mobile phone.