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What is their shipping policy?
All purchases are shipped through ups. In addition, the purchased items shall not be transported to the P.O. Box or apo/fpo address that UPS cannot provide. The delivery time may vary depending on the place of shipment. When estimating the total delivery time of your purchase, please allow one to two working days to process your order for shipment in addition to the time indicated by your preferred shipping method. The order processing time is from Monday to Friday, except holidays. St. John is not responsible for unexpected delays.
Weekend delivery is not available. If the holiday falls on a working day, the package will not be delivered on holiday.
UPS is used for all stjohnknit. Com delivery.
What is their return policy?
They hope you are satisfied with your purchase of St. John. If you need to return goods, St. John is willing to accept the return of normal prices and sales goods. Please note that all returns must meet the following conditions to receive a refund:The return must be received within 21 days from the date of delivery of the order.
All items must be in the original state (not worn, not cleaned, not damaged and not changed).
All original labels must be attached to the goods.
Jewelry must be equipped with all protective materials.
The dress must be returned within 10 days after receiving the item.
Fill in the return form completely and put it in your package together with the product you want to return.
Final sales items - including items with a discount of 60% or more at stjohnknits, masks, and any other items shown as "final sales". Com does not meet the conditions for return or exchange. This also applies to export products. All final products sold are displayed on the website through the product details page and shopping cart. The final goods sold will also be recorded on the return form in the package.