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What is Americas Bike Company domestic return policy?

• Please inspect the item before assembly or discarding any packaging. Once your order is shipped, Americas Bike Company is not responsible for any damage incurred during shipping.

• Please contact the shipper within 7 days if your bike is damaged upon arrival. Take pictures, and save the original packaging so the item can be documented.

• Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. Incidental or consequential damages in connection with the timing of delivery or product description or function will not cover.

• Costs including but not limited to assembly fees incurred by the customer's own volition are not covered. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

Does Americas Bike Company offer international shipping?

• Yes. If you would like an estimate for international shipping, please send an email to [email protected] with the following information:

• Your complete address, including: Country, City, Postal Code, and Street Number

• The closest international airport.

• Your contact information including: Email and Phone Number.

• The exact bike model, color, and size you want.

• Then you will receive an official international shipping estimate within a few days.

How can I obtain services under ABC Premium Warranty?

• Connect with us via email. [email protected]

• A bicycle that has had the components removed cannot be evaluated or warranted.

• Provide proof of purchase, including but not limited to the retail bill of sale, your credit or debit card receipt, or other satisfactory proof of the date of purchase.