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Where is the serial number located on my bike?

• The serial number on all mountain bikes is located next to the QR code on the bottom of the bottom bracket shell. On road bikes, the serial number is inside the bottom bracket shell for unpainted titanium bikes and under the bottom bracket for carbon frames. 

• For Titanium it can be accessed only by removing the bottom bracket (this is done to avoid potential removal of the serial number in the case of theft).

Do they offer custom geometry on bikes?

At their Colorado workshop, Alchemy is capable of providing a full spectrum of custom bike services. This includes a professional on-site bike fitting, made-to-order paint designs, and the ability to select preferred components.

What type of bottom bracket do I need for my bike?

• All of the mountain bikes use a 73mm threaded bottom bracket shell.

• All of the carbon road, gravel and all-road bikes use a PF86mm bottom bracket.

• All titanium road bikes use a 68mm threaded bottom bracket shell. (Note: Current titanium bikes use a threaded shell, but older models used a PF86mm bottom bracket shell, so you will need to confirm which model you have if you are searching for a replacement)

How much sag should I run on my rear shock?

Alchemy recommends that your sag be set at 25% to 30% of the overall shock travel. Please refer to Fox for full details.

Is there an owner’s manual for my Arktos?

The owner’s manual for your bike should have been in the box with your new bike, but they also have an electronic version here.

Do they demo bikes?

Alchemy has a full demo schedule of events they will attend this year and it is listed under the demo tab on their website. They also schedule local demos from their Denver facility.

What is the widest tire that will fit an Arktos?

There is not a detailed standard for tire width from the tire manufacturers, and different rim widths create different widths with the same tire, but a general rule of thumb is 2.5 is the max tire an Arktos will accept.