50% Off Bobobobo Coupon Code | Apr 2024

What is their shipping policy?

• They provide free delivery services throughout Indonesia. If the goods are delivered outside Indonesia, you may need to pay freight and customs duties. For more details, please contact their customer service. Bobobo currently ships worldwide. If you are not sure, please contact their customer service.

• For Indonesian shipping, they are delivered by sicepat, which takes 5-15 working days according to the location. All products are shipped from the United States and Hong Kong, which may be delayed during peak seasons and holidays.

• For transportation outside Indonesia, they will deliver through DHL, and the processing time will be additional 5-10 working days according to the location. Please note that the order may require payment of duties and taxes issued by the Customs Department of the destination country, so the recipient must bear any additional customs clearance costs; They cannot control these allegations or predict what they may be.

• The estimated delivery time depends on the number of working days from the date of order (Monday to Friday, excluding holidays). These are only estimated delivery times and are not guaranteed.

• Please ensure that all information is correct when providing your shipment information at checkout. If there is any incorrect and / or missing information, they may need to contact you, which may lead to the delivery delay of your order. Delays may also occur due to pending payment verification, customs clearance, weather conditions, reduced air cargo capacity, and city blockade measures implemented by local governments.
• No delivery on Saturdays, Sundays and public holidays.

What is their return policy?

• Items exchanged or returned must comply with their policies:

• Items must be intact, intact, unused, and attached with all labels, including the original packaging.

• Shoes and accessories must be returned together with the original packing box and dust bag (if any) and transported in a protective outer packing box.

• When trying on shoes, please do not mark on the sole or damage the shoebox.

• Return only applies once.

• Return and exchange are applicable to orders shipped to Indonesia and other countries, within 5 days from the delivery date of the goods or otherwise stated on the product page. Any exchange or replacement of international orders may incur additional delivery charges, depending on the place of shipment.

• If the goods are found to be defective or defective during the receiving process, please notify them within 2 days, and they can be replaced free of charge, and the freight will be reimbursed in full.

• Some items cannot be returned due to sales plans, special agreements with merchants, or health reasons.