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Promo Detail: Join Movie Club to receive 20% off concessions, waived online fees, one 2D ticket per month and more.
Cinemark (50)
All 50
Editors' Pick 5
Coupons 44
Deals 6
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Details 15 used12/31/2025
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Cinemark Frequently Asked Questions
What is their refund policy?
Once the screening time of the ticket expires, the ticket will not be refunded. If your performance time has not passed, you can apply for a refund by providing the email address related to the ticket purchase and the last four digits of the gift card or credit card. Sign in to your account to access your tickets faster.
It may take 5-7 business days for the refund to be reflected on your bank account. Refunds made on the same date of the transaction will be invalid and the original "pending" fee will be deducted from the applicable account within 5-7 business days. If you use a cinemark gift card or cinemark Movie Club credit card to pay for tickets, the refund should be immediately reflected on your account.
What is their exchange policy?
Tickets can be redeemed or refunded at the ticket office at any time before the performance. Exchange cinemark. When buying com tickets in the theater, you must show the credit card or gift card you used at the box office.
Refund to cinemark. Com tickets purchased at the cinema (minus online fees), confirmation numbers, and credit cards or gift cards used in online purchases must be presented at the box office before refunds can be processed. Once the screening time of the ticket expires, the ticket will not be refunded.
It may take 5-7 business days for the refund to be reflected on your bank account. Refunds made on the same date of the transaction will be invalid and the original "pending" fee will be deducted from the applicable account within 5-7 business days. If you use a cinemark gift card or cinemark Movie Club credit card to pay for tickets, the refund should be immediately reflected on your account.
In the special case of canceling the performance, you will be entitled to a full refund of the tickets, including any service fees. If you have any questions, please visit their contact page and submit a request.