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Grouse Mountain Frequently Asked Questions
What equipment can I rent?
They rent the following items during the winter season: skis, snowboards, ski/snowboard boots, poles, helmets, snowshoes, ice skates, and sleds.
Please note: no outside sleds are permitted. Limited clothing rentals are available on a first-come, first-served basis.
They do not rent items like mitts, gloves or goggles, however these items are available for purchase at Outfitters Retail Shop.
It is strongly recommended that you save time and money by booking ski and snowboard rentals online before your visit.
Online rentals must be booked by 5pm at least one day in advance.
Do they have bagcheck?
They are offering bag check on a first come, first served basis at Alpine Guest Services in the Peak Chalet for the 2021/22 winter season.
There are limited lockers available for $2 per use in our Rentals/Outpost Building.
Please be aware, the lockers are only suitable for storing small items. Ski or snowboard bags, boots and other equipment do not fit in lockers.
Can I know more about the gift card?
From adrenaline adventures and gear to lift tickets and apres, gift cards are a great way to share Grouse Mountain with someone special.
Load them up for equipment rental and lunch at any of our dining venues.
Buy one for yourself and leave the cash and cards at home.Gift cards are available for purchase in-person through their Guest Services team. Call 604.980.9311 or email [email protected] for more details.
What is the outfitters?
Your source for the most technical and fashion forward apparel and accessories for your own personal outdoor pursuits.
Whether you consistently strive to beat your personal best on the Grouse Grind®, or prefer a more leisurely hike up Dam Mountain, we have the gear to ensure your outdoor adventure is both comfortable and safe.
Can I smoke?
No, Grouse Mountain is Canada’s first non-smoking and non-vaping resort, and we appreciate your cooperation in keeping our mountain air fresh and clean.
Can I know more about the group tickets?
- Group pricing for one-day Mountain Admission and Snow Lift Tickets is available to groups of 15 or more, with at least 24 hours advance reservations and one payment only per group.
- Please contact Guest Services at 604.980.9311 or email [email protected] for group ticket purchases.
Can I know more about travel industry?
Grouse Mountain would be happy to help you create unique experiences and “wow” memories for your guests.
Support with itinerary development – itinerary suggestions, customized experiences
Marketing assets to support your sales efforts – photos, video and contentTour group menusNet rates,Product knowledge sessions and familiarization tours
Call centre open daily to assist you and your guests with questions.
What can I know about the public transit?
If you’re coming by SkyTrain or SeaBus and buying single-trip Compass tickets, buy your return ticket in advance at the SeaBus or SkyTrain station to cover your entire transit trip here and back.
Here’s why: On your return trip, if you pay with cash on the bus, that ticket is valid only for bus travel, and you’ll have to buy a separate SeaBus or SkyTrain ticket to complete your trip.