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How long will it take for delivery?
Your order will ship based on the time it is placed and the shipping option you choose.
Most orders ship same day if placed before 3 p.m. ET. Some orders may be held for verification, which may impact shipping times.
If you have paid for expedited shipping, use the tables below to estimate when your order will arrive.
Estimated delivery times apply from the time your order is placed.
Shipping may take longer than expected on items coming from a Guitar Center store.
Can I enjoy free shipping?
Thousands of items qualify for free ground shipping.
No minimum purchase when you ship to one of their stores. Excludes Hawaii and Alaska.
$25 minimum purchase when you ship anywhere within the contiguous United States.
While they'd love to ship everything free, there are some exclusions.
Free shipping does not apply to special orders, oversized/overweight products, in-store used, vintage and clearance products. Separate handling fees may apply to items that qualify for free shipping.
How to start a turn?
Items purchased in-store or online can be returned to any Guitar Center store. Just bring a copy of your order confirmation email or the packing slip you received with your order. Credit will be issued immediately.
If you return your product in-store, you can avoid paying return shipping charges and will not need a return authorization code.
For the latest information on store status and hours, please check stores.guitarcenter.com.
Ship the item to them. You must have a return authorization code, which you can obtain by calling 1-866-498-7882 or emailing [email protected].
What is the repair disclaim policy?
They are committed to making the repair process as easy as possible for their customers. Guitar Center provides repair services through a variety of methods including: in-store repair facilities; outside service centers which regularly provide offsite repairs; and, at times, they may refer you to a local independent repair service center.
In any case, Guitar Center accepts no responsibility for loss or damage to any customer owned merchandise which was not directly caused by their repairs or handling.