Details
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How to use discount codes?
Follow these steps to get a good discount on your order, assuming the discount code is still in effect:
1. Add the gift basket (or baskets) to the shopping basket and navigate to the basket before continuing to check out. You will see the "exchange code" on the right side of the screen.
2. If your code works, you'll see a nice green notification at the top of the page letting you know your discount has been applied.
Where will my gift message be displayed?
Your message will be printed on a regular gift card and attached to the top of the box in a paper envelope - so don't worry, it won't be seen by the postman! The bag is located next to the address label and is visible at the top of the box, so don't worry, they won't miss it!
Can I change the order after I place it?
If you make a mistake when placing an order, there may be an opportunity to modify the order within 15 minutes of placing it, and then print the label for shipment. They tell you the order number and the modifications you need so that we can help you. They are open for support from 9am to 6pm UK time Monday to Friday. They will do their best to modify the order, however, if the order has already been delivered to the warehouse within 15 minutes, then unfortunately it cannot be modified.