Details 30 used
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How do I get the tracking information?
Auspost will send you an email with your tracking number once the package is prepared and picked up at our warehouse.
If your tracking link does not work try it again later as it normally takes some hours to Auspost to register the tracking information. Please note that Auspost only works on business days.
- If your order pass through customs, they are not liable for any additional costs it may arise.
- If you send a return package to a wrong address, they are not liable for any loss or misplaceme.
What’s the Returns and refunds policy?
If you wish to invoke your right of withdrawal, please, fill in the withdrawal form, to comply with their national laws, and send it to their contact page.
- The right of withdrawal states that you can return the product to the sender within 14 days upon reception, paying the shipping fees that may arise of such return.
- Once they receive the merchandise, they would refund the corresponding amount of the order, though not the return costs (if all the merchandise was returned they’d reimburse the shipping fees of the original order too).
How do I do the sunglasses care?
You can use your Hawkers pouch to clean and carry them. Do not rest the lenses against any hard surface. Do not pop out the arms frequently. And do not leave your sunglasses in direct sunlight under high temperatures such as an automobile dashboard as this may damage them.