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Does Home-Sew offers Free Delivery?
Yes.
How long will my order take before I receive it?
For standard shipping, they allow up to 1 week for the eastern parts of the United States, and up to 2 weeks for the rest of the Continental U.S. Priority Mail, serving Alaska, Hawaii, Puerto Rico & Guam perhaps takes 3-5 days. And if you choose other shipping methods they offer, delivery time will be shorter than standard shipping .
I received part of my order, but am still missing some items, what should I do?
If you are missing some items, please take a careful look at the packing list enclosed with your order. Some orders are split between two boxes to facilitate handling. Please allow a couple of days for the other box to be delivered as they often get separated during the mail delivery process. If an item is indicated as backordered, they will forward that item on to you as soon as it arrives to their facilities. If you are missing any items from your package, please give them a call or email them at [email protected].
I submitted my order, and after looking at the receipt, realized I made a mistake. What do I do?
Please contact them either via e-mail at [email protected] or give them a call, 1-800-344-4739. They will correct the problem as quickly and effectively as possible.