Free Shipping on All 3-in-1 Rechargeable Hand Warmers, Power Banks and Flashlights.
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Expiry Date: 12/31/2025
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Expiry Date: 05/21/2025
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Expiry Date: 12/31/2025
How long does it take to deliver my order?
All their products are shipped from Canada. They have warehouses in Toronto, London (Ontario), Calgary and Vancouver. They will ship from the nearest warehouse depending on availability.
They do our best to deliver the goods as quickly as possible. Please allow up to 3 days processing time for your order to be shipped.
On average, delivery time is between 3-7 business days, depending on where you live. If you live in remote areas of Canada and the United States, it may take longer due to border issues.
Does Xiezuocat guarantee on shipping times?
No. Please understand that they do not guarantee any shipping time, no matter what kind of shipping service you choose.
There are many situations to consider during delivery. If you have paid for faster shipping but have not arrived within the guaranteed time of the shipping time (excluding processing time), please contact them and they will refund your shipping fee.
What is the return policy?
They guarantee 100% credibility, if you are not satisfied for any reason, you can return the full refund. They'll give you 30 days to return the full refund.
For domestic return shipping, minus remote areas and the United States, tehy offer a free shipping label.
Once they receive the product, they will refund you the full amount of the original purchase. Please write down all the names and order numbers on the returned package.
What to do if I leave a wrong address for my order?
If you have spelling errors or automatically filled out an incorrect address, simply reply to your order confirmation email and confirm.
Once you check again, if the address is wrong, please email them.
If the given address is incorrect, they can change it to the correct address within 24 hours. Incorrect submission will not be refunded after 24 hours.