50% Off Jambu Coupons & Promo Codes | Apr 2024

What is the shipping information like?

They charge a flat $9 shipping fee on all orders. Orders are usually processed within 48 hours of placing an order on their website and take 3-7 business days to ship. Sometimes orders are split and shipped in multiple packages. Currently, they do not ship internationally.

What if I not satisfied with my order?

Jambu & Co. shoes can be returned for a refund within 30 days of purchase. Any product with a sale price ending in .99 is a final sale and non-returnable. Shoes must be unworn and in the same condition as you received them and in their original packaging. They do not offer direct exchange. If you want a different color, size or style, please place a new order.

Is there a charge for returns?

The cost of using the return shipping label is $8.00 and will be deducted from your refund, please note that the original shipping fee will not be refunded. If you suspect your shoes are defective, please call customer service at 1-877-541-5337 and they will assist you. Please wait 2-5 days for your return to be processed after they receive the item at the warehouse. They will notify you by email when your return has been processed. Only shoes purchased on Jambu.com can be returned to their return center. If you purchased your Jambu shoes at a retailer or online store other than Jambu.com, returns should go to that retailer. Returns sent from Alaska, Hawaii, and military bases are not eligible for prepaid return labels.

Can international orders be returned?

Sorry, they do not accept returns for orders shipped outside the US. If you wish to return an item purchased as part of the "Buy One Get One 50% Off" promotion, the refund amount will be adjusted based on the number of items returned.