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How about defective returns and exchanges policy?
They guarantee all products against manufacturers' defects within 30 days of purchase. They reserve the right to determine whether merchandise is defective and to replace or refund defective merchandise if necessary. They will not accept returns or exchanges on merchandise not in its original packaging.
Which payment method does Journeys accept?
Journeys.ca accepts all major credit cards, including Visa, MasterCard, and American Express. They also accept PayPal and Klarna .
When placing an order with a credit card, they must be able to verify the billing and shipping addresses with the credit card company.
They also accept Journeys gift cards in addition to Visa, MasterCard, and American Express gift cards. They do not accept Cash, C.O.D. orders, or any gift card not mentioned above, including mall gift cards.
How about shipping policy?
FedEx Economy shipping normally takes 3-5 business days to arrive. Due to current measures to protect the safety of their distribution center employees, there may be delays in getting your order processed. They do not offer expedited/express shipping options or international shipping, and cannot ship to international freight forwarding companies or hotels.