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$260 Off Jumper Ezbook X3 Air 13.3 Inch Laptop - Mocha Brown at Jumper Tech
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Jumper Tech Frequently Asked Questions
What is their return policy?
Within 7 days of the order being received. After returning the product to the address provided by their support team, they can send you a new item free of charge (they will reimburse you the return shipping cost), or you can choose to receive a full refund.
Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at Jumper Tech.
For most items, in the unlikely situation that your product is faulty, you can send it back for a refund , please make the refund within 7 days of the order being received.
After they received the return products and verified it is a product quality problem. You will receive your refund on the same account that you used to pay for your order. It usually takes around 15-20 business days for the money to arrive.
What is the time limitation of return?
You may return it for an exchange or refund in 7 days since you receive the product.
What should I do if I want to return?
Customers must first send a clear photo or video of the damaged or defective product, Please use good lighting, and a close to medium distance, so they can identify and verify the issue(s).
After they verify the issues and prove that is a DOA case, they can send you a new item free of charge (they will reimburse you the return shipping cost), or you can choose to receive a full refund.
If the ordered device has not the exact colour or specification that you have ordered, you may return it for an exchange or refund. At this point, you may choose one of the alternative If you receive a product that is different in appearance or function from the device that you ordered, for example in a different colour, you may request an exchange or a refund.