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What is shipping policy?

• First Class / Priority Mail - US$6.95 For Any Size Order (Packages over 16oz. Ship via Priority Mail) Tracking and Delivery Confirmation Service is included for all destinations in the USA. A Signature is Not required. (See below for Canadian First Class / Priority Mail). United States Postal Service (USPS) Delivery to the United States (includes APO, FPO) only. Orders ship by USPS First Class Mail or Priority Mail depending upon weight. The average transit time for standard USPS shipping is three to five business days within the United States. For time-critical orders, please choose USPS Express Mail. Add shipping lead-time (see below) to estimate total delivery time. Shipping and Handling charges are "flat rate" for any size order. Customers will be charged when products ship. 

• UPS Ground delivers to the continental United States only. UPS cannot deliver to PO Boxes. Transit time for UPS is typically 5-7 business days. UPS Deliveries are made Monday through Friday except for Federal holidays. For time-critical orders, please choose USPS Express Mail. Add shipping lead-time (see below) to estimate total delivery time. Shipping and Handling charges are "flat rate" for any size order. Orders shipping via UPS ship complete, so if any portion of the order is out of stock, the order is not shipped until all items are available. Customers will be charged when products ship.

What is return policy?

• A full refund is available (less Shipping & Handling) for unopened merchandise in a resalable condition if it is returned within thirty (30) days of the original invoice date. Merchandise may not be returned more than thirty days after the original invoice. Opened or used merchandise cannot be returned. All warranty claims are handled directly by the product manufacturer.

• No Return Authorization is necessary to return eligible items - please simply package the returned item(s) with the original invoice (or a copy) and include a note in the return parcel letting us know the reason for the return. They will credit the Credit Card or PayPal Account used for the original when they have received and processed the return.