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Can I make a return at Longfield Gardens?
Unlike clothing or electronic products, flower balls and plants are perishable. If these items are returned to them, they will not be able to resell them. Therefore, they usually do not accept returns.
they guarantee that you will always receive bulbs and plants that meet the variety and best conditions. If the product you receive is damaged, labeled incorrectly or does not grow, please notify them as soon as possible so that they can provide replacement, store credit or refund.
How much does shipping cost?
For orders below $50, they charge a flat rate of $11.50 per quarter. Orders totaling $50 or more per quarter are shipped free of charge. These freight are per order, per season. If you place multiple orders in the same season, the freight applies to each order. If your order includes items for two shipping seasons (autumn and spring), the freight applies to each season.
If you place additional orders in the same quarter before they start shipping, please contact customer service department, and they will waive the shipping fee (if the total amount of your order exceeds $50).
Can I track my orders at Longfield Gardens?
After the order is shipped, you will receive an email notification with a tracking number. You can also find tracking numbers in your account. If you need further help, please contact them by email [email protected] Or call (855) 534-2733.
You can refer to the transportation chart on the page https://www.longfield-gardens.com/shipping-information/ to estimate the working days of transshipment from their facilities. Please note that the transportation time may vary depending on weather conditions and carrier delays.
What shipping methods does Longfield Gardens provide?
They send packages through ups and FedEx, both of which require street addresses. If the P.O. Box is your only choice, they will ship your package through USPS, and you should set aside some additional transportation time.
How to change or cancel an existing order?
If you need to change or cancel the order, please contact them as soon as possible [email protected] Or call 855-534-2733.
If you want to add and delete items from the order, they will cancel your existing order and enter a new order in its location. All order changes, including cancellations, must be completed before order processing and shipment.
Depending on the time of year, the order may be processed within 5 days before the scheduled delivery week, or on the same day you place the order. Once the order is released and shipped, it cannot be changed or cancelled.
How many flowers should I expect from each Amaryllis flower?
According to the type and size of bulbs, you will get 1, 2 or 3 stems, each with 4 to 6 flowers. All the stems may appear at the same time, or one at a time, so don't think the performance is over too soon.
How can I make Amaryllis flower last?
As with all flowers, Lycoris in full bloom should be kept cool and away from direct sunlight. Consider moving the jar to a cool place at night and then displaying it again during the day. If you like, you can cut off the stems and put the flowers in the vase - they have the same long life span.