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How to request a ride?
Riders can request rides through the Lyft app or on the web.
How to rate your driver?
After each ride, you can rate your driver and give feedback. All feedback is anonymous, and it's reviewed before it's shared with drivers. You'll see your driver's rating when you request a ride, and they can see your rider rating too.
You can rate your driver on a scale of 1 to 5 stars, with 5 being the highest. If you rate a driver 3 stars or lower, you won't be paired with them again. Rate your driver on the 'Rate & Pay' screen at the end of each ride.
How to share ride info?
On your way to meet a friend? After requesting a ride, tap 'Send ETA' to send them a text with an in-app link to your current route and location. If a friend sends you their ETA, you'll be able to see the following:
Progress toward the destination
Can I use Lyft Gift Cards of payment?