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How to return?
To return the product, please mail the product to: 4715 W.Lovers in Dallas Texas US 75209.
You will be responsible for paying your own return freight.
The freight is non-refundable.
If you receive a refund, the return freight will be deducted from your refund.
Depending on where you live, the time it takes for your exchange product to reach you may vary.
If you want to ship an item that costs more than $75, you should consider using a traceable shipping service or buying transportation insurance.
Can I return a gift card?
If the item is marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the return value.
After receiving the return, they will send you a gift certificate.
If the item is not marked as a gift at the time of purchase, or if the giver sends the order to himself so that it can be given to you later, they will send a refund to the giver and they will find your return.
What is their return policy?
Their policy is valid for 14 days from the date of delivery.
If it has been 14 days after your purchase, they regret that they are unable to provide you with a refund or exchange service.
Please note that tehy do not refund the original freight or refund the freight.
They recommend that you use shippers such as USPS priority mail, UPS or FedEx, which allow you to track your packages.
They can't accept the return of cash on delivery.
Please note that once you receive a refund, you may need up to 10 working days to process the refund.
All sales are final sales items; returns of sales items are not accepted under any circumstances.
Goods with personalized and custom orders are non-refundable. Other items that cannot be returned: Gift card.