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Map Your Travels Frequently Asked Questions
How long will it take to get my map?
They make maps, it's what they do, so they will create and ship your map within 2–5 business days. Then it will take up to 5 days, depending on where you live, to receive your map via UPS. They are a Minnesota company and we ship from here so they are centrally located for shipping.
Where are these maps made?
They personalize and ship each map from right here in the Midwest — Minnesota to be exact. Each map is made using archival paper, a substantial wood frame and custom made pin sets. They are quite proud of the quality of their products and the service that stands behind them!
Is there standard text included for the personalization?
Nope, you can use 50 characters (including spaces) to have it say anything you like. Well, within reason! But, call them if you have an idea that is beyond the 50 characters and they will see what they can do!
Can they ship to PO Boxes, APO's, Canada, or outside of the USA?
Right now, they cannot ship to these locations.
PO Boxes — they ship via UPS and cannot deliver to a PO Box
APO — while they support their fine troops, the APO delivery system does not support such a large item. So, they need to find an alternate address for delivery.
Canada — they do not have a broker to take this large item over the border. However, give them a call as they may have an alternate suggestion.
International — They know, this is a world map, but at present they do not have a distributor overseas. They are working on it, so they will keep you posted!
How often is the world map updated?
The world map is updated every two years as needed. The Map Your Travels Personalized World Traveler Map was last updated in 2014. There have been no changes to names or locations since then.
Can I return a map?
Personalized items may not be returned, they hope you understand that. But, if you do have a typo or need to change it for some reason, please give them a call and they will try to work on changing the plaque for you.