Details 25 used
Promo Detail: Come and enjoy 15% Off when you purchase on pinnaclewax.com. Time is limited. Act now!
Can I exchange the goods?
Yes. Please call them and let them know that you are returning an item and what item you would like. They will assign a return authorization number.
How do I use a coupon code?
When you are ready to check out, review your cart and click on checkout. On the next page, you will enter your billing and shipping information and coupon code in the space provided. The code will automatically apply the discount to the applicable items in your shopping cart. Only one coupon code can be used per order.
Can I ship to an address different from the billing address?
Yes. At checkout, you will be asked for your billing address and shipping address (if different). They must have your billing address in order to charge your credit card. This is for verification purposes. If you provide a separate shipping address, your order will be shipped to that address.
What is the shipping cost to the continental United States?
Please note that shipping costs for oversized or overweight items may be higher than these prices. For oversized items, they note that the item requires a shipping quote for expedited or international shipping. These items include, but are not limited to: heavy liquids, buffers, and complete cleaning systems. These expedited rates apply to all orders that can be shipped via U.S. Ground FedEx within the continental United States only. Expedited rates are available for orders under $500. Orders totaling $500 or more will require additional shipping charges.
What is their return policy?
Items must be returned within 30 days in the same new condition as the original packaging. To return an item, please contact them toll-free at 1-877-929-3100 for a return authorization number and instructions. Write this number on the outside of the package. Products returned without authorization will not be accepted. The cost of the returned item, less shipping, will be promptly credited through the payment method used. It may take 5-7 days for your bank to process the credit.