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What is their return policy?
Thank you for shopping at profileracing.com.
If you are not completely satisfied with your purchase, they will help.
Their products can be returned within 30 days from the date of delivery.
To qualify for a return, exchange, and / or refund, ensure that:
This product was purchased within the last 30 days.
The product is in its original packaging.
The product is not used or damaged.
Products that do not meet these standards will not be considered for return.
The freight incurred due to return is not refundable.
You are responsible for paying the transportation cost and bearing the risk of loss or damage of the product during transportation, whether it is to or from profile racing.
Unfortunately, items sold are not refundable. Only ordinary priced items can be refunded.
What is their transportation policy?
Profile racing uses UPS shipping for logistics. The time you take to receive an order is not related to the processing of the order. Each online order will be processed on the next working day after placing the order, and you will receive a confirmation email. If your order is out of stock, they will contact you within 24 to 48 hours to confirm product availability and options, delivery time, and address any concerns you may have about online purchases.
Since they assemble most online orders according to your personal specifications, your order may not be delivered within 2-3 working days after receiving the confirmation. Their online order deadline is 9:00 a.m. (East). Generally, the order will be delivered within 2-3 working days after the processing starts (except holidays), no matter what delivery method you choose. If you have any questions about the expected delivery date of any order, please email them to their customer support team before sending the order to info@profileracing.com.
Please note that your order may require further verification of the address or availability of the product. If you need more information, your customer service representative will contact you shortly after placing your order. Once your order is verified and processed, you will receive a second email.
